Privacy, Policies & Accessibility

  • Effective Date: April 1st, 2026
    Last Updated: April 12th, 2026

    Your privacy matters here.

    At Anchored Metabolic Psychiatry, we understand that trust matters deeply in mental health care. If you visit our website, submit a form, or contact us online, we want you to know how your information may be collected, used, and protected.

    This Privacy Policy explains how we handle information collected through our website. It does not replace our Notice of Privacy Practices, which explains how protected health information is handled if you become a patient of the practice.

    Information We May Collect

    We may collect information in two main ways: information you choose to provide and information collected automatically through your use of the website.

    Information you provide voluntarily

    If you fill out a form, request information, book a consultation, join a waitlist, or contact us through the website, we may collect information such as:

    • your name

    • email address

    • phone number

    • state of residence

    • any information you choose to include in your message

    Please do not submit urgent, highly sensitive, or detailed medical information through general website forms unless you have been specifically instructed to do so through a secure method.

    Information collected automatically

    Like most websites, we may automatically collect certain technical and usage information, such as:

    • IP address

    • browser type

    • device type

    • pages visited

    • date and time of visit

    • referring website or source

    • general website activity and usage patterns

    This information helps us understand how the website is being used and how we can improve it.

    How We Use Information

    We may use information collected through the website to:

    • respond to inquiries

    • communicate about our services

    • help you schedule a consultation or next step

    • improve the website’s function, content, and user experience

    • maintain the security and integrity of the website

    • comply with legal, regulatory, and professional obligations

    We use the information you share with care and only for purposes reasonably related to the operation of the website and the practice.

    Website Use Does Not Create a Patient Relationship

    Using this website, sending a message through a contact form, or requesting information does not automatically create a provider-patient relationship.

    A provider-patient relationship is only established after appropriate intake, consent, and acceptance into care by Anchored Metabolic Psychiatry.

    Patient Portal and Secure Communication

    If you become a patient of the practice, you may be invited to use a secure patient portal for forms, communication, documents, care coordination, and other practice-related matters.

    Please note:

    • the patient portal is the preferred method for routine clinical communication when provided by the practice

    • general website forms are not intended for urgent or sensitive clinical communication

    • information shared through the patient portal may become part of your medical record when relevant to your care

    If you are experiencing an emergency or mental health crisis, do not rely on website forms or portal messaging for immediate help. Call 911 or go to the nearest emergency room.

    Cookies and Similar Technologies

    Our website may use cookies or similar technologies to support website functionality, improve performance, and better understand how visitors use the site.

    Cookies are small files stored on your device that help websites remember information or track basic activity. You can usually adjust your browser settings to refuse or limit cookies, although some website features may not function properly if you do.

    Third-Party Services

    We may use trusted third-party services to help operate the website and support the practice. Depending on how the website is set up, those services may include:

    • website hosting

    • contact forms

    • scheduling software

    • email communication tools

    • analytics services

    • patient portal or intake platforms

    These third parties may have access to information only as needed to perform services related to the website or practice operations.

    Because each third-party tool has its own privacy practices, we encourage you to review their policies when appropriate.

    Analytics and Website Performance Tools

    We may use website analytics or similar tools to better understand website traffic, visitor behavior, and site performance.

    These tools may collect information such as which pages are visited, how long visitors stay on the site, and what type of device or browser is being used. This information is generally used to improve the website experience and better understand what content is most helpful.

    If you use specific analytics or tracking tools, this section should be updated to reflect them accurately.

    How We May Share Information

    We do not sell your personal information.

    We may share information collected through the website in limited circumstances, such as:

    • with service providers who help us operate the website or practice

    • when required by law, legal process, or regulatory obligation

    • to protect the rights, safety, or security of the practice, our users, or others

    • in connection with a business transition, if one were ever to occur

    We do not share information more broadly than reasonably necessary for these purposes.

    Text Messaging and Phone Number Privacy

    Anchored Metabolic Psychiatry does not sell, share, rent, or disclose consumer personal information, including phone numbers, to third parties or affiliates for marketing or lead generation purposes.

    Any phone number you provide will be used only for purposes reasonably related to communication with you about our services, scheduling, account-related matters, or patient care, as applicable and permitted by law.

    Data Security

    We take reasonable steps to protect the information submitted through our website.

    That said, no website, online transmission, or electronic storage system can be guaranteed to be completely secure. While we work to protect your information, we cannot guarantee absolute security.

    For that reason, we encourage you not to use general website forms for urgent or highly sensitive personal health information.

    Retention of Information

    We retain website-related information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by law.

    If you become a patient, records related to your care may be retained according to applicable legal, clinical, and recordkeeping requirements.

    Your Choices

    You may choose not to provide personal information through the website, but that may limit your ability to contact us, request information, or use certain features.

    If you would like to request that we update or delete information you submitted through the website, you may contact us using the information below. We will review requests in accordance with applicable law and professional obligations.

    Links to Other Websites

    This website may contain links to third-party websites or resources. We are not responsible for the privacy, security, or content of those external websites.

    We encourage you to review the privacy policies of any outside websites you visit.

    Children’s Privacy

    This website is not intended for children under the age of 13, and we do not knowingly collect personal information directly from children through the website.

    Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page.

    Your continued use of the website after changes are posted means you accept the updated policy.

    Contact Us

    If you have questions about this Privacy Policy, you may contact:

    Anchored Metabolic Psychiatry
    Email: admin@anchored-mp.com
    Phone: (903) 309-1933

    Address: 405 Magrill St. Longview, TX 75601

  • Effective Date: April 1st, 2026
    Last Updated: April 12th, 2026

    Your Information. Your Rights. Our Responsibilities.

    At Anchored Metabolic Psychiatry, we understand that your mental health information is deeply personal. Protecting your privacy is important to us.

    This Notice describes how your medical and mental health information may be used and disclosed, how you can access that information, and what rights you have under federal and Texas law. Please review it carefully.

    Our Commitment to Your Privacy

    Anchored Metabolic Psychiatry is required by law to:

    • maintain the privacy and security of your protected health information,

    • provide you with this Notice of our legal duties and privacy practices,

    • follow the terms of the Notice currently in effect, and

    • notify you if a breach occurs that may have compromised the privacy or security of your information. (HHS.gov)

    Because this is a Texas mental health practice, some of your records may also receive added protection under Texas mental health confidentiality law. Texas law recognizes mental health records as confidential and gives patients rights of access, subject to certain exceptions. (Texas Statutes)

    How We May Use and Share Your Health Information

    For Your Treatment

    We may use and share your health information to provide, coordinate, or manage your care.

    For example:

    • reviewing your history, medications, symptoms, and treatment goals,

    • coordinating with another healthcare provider at your request or as allowed by law,

    • documenting your care plan and follow-up recommendations.

    For Payment

    Even though Anchored Metabolic Psychiatry is a cash-pay practice and does not bill insurance, we may still use your information for payment-related purposes such as:

    • collecting payment from you,

    • providing invoices or superbills if offered,

    • maintaining records of services rendered and balances due.

    For Healthcare Operations

    We may use your information to operate and improve the practice.

    For example:

    • quality review,

    • staff training,

    • legal and compliance functions,

    • practice management,

    • secure recordkeeping and technology support. (HHS.gov)

    Uses and Disclosures That May Be Allowed or Required by Law

    Federal law allows or requires certain uses and disclosures without your written authorization in specific circumstances, subject to legal limits. These may include:

    • when required by law,

    • certain public health activities,

    • certain health oversight activities,

    • certain judicial or administrative proceedings,

    • certain law enforcement requests,

    • reporting abuse, neglect, or domestic violence where permitted or required,

    • averting a serious threat to health or safety,

    • workers’ compensation matters, and

    • certain specialized government functions. (HHS.gov)

    Because Anchored Metabolic Psychiatry is a mental health practice in Texas, we will also follow any stricter Texas confidentiality rules that apply to mental health records. Texas law states that a person who receives confidential mental health information generally may not redisclose it except as permitted by law. (Texas Statutes)

    Uses and Disclosures That Require Your Written Permission

    We will obtain your written authorization for uses or disclosures that are not otherwise permitted or required by law.

    You may revoke that authorization in writing at any time, except to the extent we have already acted on it. (HHS.gov)

    Special Privacy Protections

    Some types of information may have extra protection under federal or state law.

    This may include:

    • certain mental health records,

    • psychotherapy notes, if maintained,

    • certain substance use disorder records,

    • and other specially protected information as applicable. (HHS.gov)

    We will follow the law that gives your information the greater protection when that applies. HHS’s provider guidance specifically instructs covered providers to reflect stronger state-law protections in their notice where applicable. (HHS.gov)

    Patient Portal and Secure Communication

    If you are a patient, we may use a secure patient portal to communicate with you, share documents, send forms, provide updates, and support care coordination.

    Please note:

    • The patient portal is the preferred method for routine clinical communication when offered by the practice.

    • General website forms are not intended for urgent or highly sensitive clinical communication.

    • Portal messages may become part of your designated medical record when relevant to your care.

    If you are experiencing an emergency or mental health crisis, do not use the website or patient portal for immediate help. Call 911 or go to the nearest emergency room.

    HHS has also emphasized that covered entities should be cautious about website technologies and online disclosures involving health information. (HHS.gov)

    Your Rights

    You have the right to:

    Get a Copy of Your Records

    You can ask to inspect or obtain a copy of your health and billing records, with limited exceptions allowed by law. HIPAA provides a right of access, and Texas law also gives patients access rights to mental health records, subject to certain exceptions. (HHS.gov)

    Ask Us to Correct Your Record

    You can ask us to correct health or billing information you believe is incorrect or incomplete. We may deny the request in some circumstances, but if we do, we will explain why in writing. (HHS.gov)

    Request Confidential Communications

    You can ask us to contact you in a particular way, such as through the patient portal, at a specific email address, or at a different mailing address. We will accommodate reasonable requests. (HHS.gov)

    Ask Us to Limit What We Share

    You can ask us not to use or share certain health information for treatment, payment, or healthcare operations. We are not always required to agree, but we will consider your request carefully.

    Because this is a cash-pay practice, some patients may prefer not to involve insurance at all. If you pay out of pocket in full for a service or item, HIPAA generally gives you the right to request that we not disclose that information to a health plan for payment or healthcare operations. (HHS.gov)

    Get a List of Certain Disclosures

    You can ask for an accounting of certain disclosures of your health information. (HHS.gov)

    Get a Copy of This Notice

    You can ask for a paper or electronic copy of this Notice at any time. (HHS.gov)

    Choose Someone to Act for You

    If you have given someone legal authority to act for you, such as through medical power of attorney or legal guardianship, that person may be able to exercise certain rights on your behalf, consistent with applicable law. (HHS.gov)

    File a Complaint

    If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services Office for Civil Rights. We will not retaliate against you for filing a complaint. (HHS.gov)

    Reproductive Health Privacy

    Federal HIPAA rules now include additional protections related to lawful reproductive health care and revised notice requirements. HHS states that the remaining notice modifications are in effect, and updated model notices were issued in February 2026. (HHS.gov)

    To reflect that, Anchored Metabolic Psychiatry will comply with applicable federal privacy protections regarding reproductive health information as required by law. (HHS.gov)

    Our Responsibilities

    We reserve the right to change this Notice, and any updated Notice may apply to information we already maintain as well as information we receive in the future. The current version will be available through our practice and on our website. HHS requires covered providers to provide and maintain a current notice of privacy practices. (HHS.gov)

    Questions, Requests, or Complaints

    If you have questions about this Notice, want to exercise your privacy rights, or want to request a copy of your records, please contact:

    Anchored Metabolic Psychiatry


    Phone: (903) 309-1933

    Email: admin@anchored-mp.com

    Address: 405 Magrill St.

    Longview, TX 75601

    You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights. We will not retaliate against you for filing a complaint. (HHS.gov)

  • Effective Date: April 1st, 2026
    Last Updated: April 12th, 2026

    Welcome

    Welcome to Anchored Metabolic Psychiatry. By accessing or using this website, you agree to the terms below. If you do not agree with these Terms of Use, please do not use this website.

    This page is intended to help you understand the purpose of this website, the limits of the information provided here, and the expectations for using this site.

    Website Information Is for Educational Purposes Only

    The content on this website is provided for general informational and educational purposes only.

    Nothing on this website is intended to be medical advice, mental health advice, diagnosis, or treatment. Viewing this website, reading its content, or submitting a form does not create a provider-patient relationship.

    Mental health care is personal and individualized. Information shared on this website may not be appropriate for your specific circumstances.

    No Provider-Patient Relationship

    Using this website, sending a message through a contact form, downloading resources, or scheduling an inquiry does not by itself establish a provider-patient relationship with Anchored Metabolic Psychiatry.

    A provider-patient relationship is only formed after:

    • appropriate intake,

    • review and acceptance by the practice,

    • required consents and practice documents, and

    • confirmation that care will be provided.

    Until then, any information shared through this website is considered general communication only.

    Not for Emergencies

    This website, its contact forms, and any general email communications are not intended for urgent, emergency, or crisis situations.

    If you are experiencing a medical emergency, psychiatric emergency, or mental health crisis:

    • call 911, or

    • go to the nearest emergency room.

    Do not rely on this website, contact forms, or routine portal messaging for immediate help.

    HHS guidance also emphasizes that electronic communications and online health tools can carry privacy and security risks, including when used through websites, apps, or patient portals. (HHS.gov)

    Patient Portal and Communications

    If you become a patient of Anchored Metabolic Psychiatry, you may be given access to a secure patient portal for routine communication, forms, documents, and other care-related matters.

    Please understand:

    • the patient portal is the preferred method for routine clinical communication when offered by the practice,

    • portal messages may become part of your medical record when relevant to your care,

    • website contact forms are not the same as secure clinical communication, and

    • response times may vary and should not be assumed to be immediate.

    HHS states that covered providers may communicate electronically with patients, but they should use reasonable safeguards. (HHS.gov)

    No Guarantee of Results

    Anchored Metabolic Psychiatry aims to provide thoughtful, individualized, evidence-informed care. However, no healthcare service, educational content, or clinical approach can guarantee a particular outcome.

    Any examples, explanations, or descriptions on this website are provided to help visitors understand the practice philosophy and services. They should not be interpreted as promises or guarantees of improvement, recovery, or specific results.

    The FTC requires health-related claims to be truthful, not misleading, and supported by appropriate evidence. (Federal Trade Commission)

    Scope of Website Content

    This website may include information about:

    • psychiatric medication evaluation,

    • deprescribing and taper support,

    • metabolic psychiatry,

    • nutrition and lifestyle factors related to mental health,

    • educational resources, and

    • practice services.

    This information is intended to describe the practice and share general educational content. It is not a substitute for individualized medical or mental health care.

    Cash-Pay Practice

    Anchored Metabolic Psychiatry is a cash-pay practice. Information provided on this website about pricing, memberships, consultations, or services is for general informational purposes and may be updated at any time.

    Any fees, services, included features, or membership structures are subject to change. Current patients and prospective patients should confirm details directly through the practice.

    No Insurance Billing Guarantee

    If the practice provides receipts or superbills, that does not guarantee reimbursement from any insurance company, health plan, health sharing ministry, or third-party payer.

    Coverage decisions are made by the payer, not by Anchored Metabolic Psychiatry.

    Website Accuracy

    We strive to keep the information on this website accurate, current, and helpful. However, we do not guarantee that all website content is complete, current, or free of errors at all times.

    Practice details, services, prices, availability, technology platforms, educational content, and policies may change without notice.

    Third-Party Links and Resources

    This website may include links to third-party websites, tools, articles, platforms, or resources for convenience and education.

    We are not responsible for:

    • the content of third-party websites,

    • the privacy or security practices of third parties,

    • the accuracy of third-party information, or

    • any products, services, or representations made by outside websites.

    Your use of third-party websites is at your own discretion.

    Acceptable Website Use

    By using this website, you agree not to:

    • use the site in a way that violates any law or regulation,

    • attempt to gain unauthorized access to the website or its systems,

    • submit false, misleading, or harmful information through forms,

    • interfere with the functionality or security of the website,

    • copy or republish website materials in a misleading or unauthorized way.

    We reserve the right to restrict access to the website or its features if misuse occurs.

    Intellectual Property

    Unless otherwise stated, the content on this website, including text, branding, logos, graphics, downloads, and original educational materials, is the property of Anchored Metabolic Psychiatry and may not be copied, reproduced, republished, or distributed without permission.

    You may view the website and print or save reasonable portions for your personal, non-commercial use only.

    Privacy

    Your use of this website is also subject to our:

    • Privacy Policy

    • Notice of Privacy Practices

    These documents explain how website information and protected health information may be handled, as applicable. The HIPAA Privacy Rule sets national standards for protected health information handled by covered entities. (HHS.gov)

    Texas and United States Use

    This website is intended for users located in the United States, and practice services are offered in accordance with applicable law and licensure requirements.

    Nothing on this website should be interpreted as an offer to provide services in any location where the practice is not legally authorized to do so.

    Because Anchored Metabolic Psychiatry is based in Texas, some services, records, and communications may also be subject to Texas-specific legal requirements.

    Changes to These Terms

    We may update these Terms of Use and Website Disclaimer from time to time. When we do, we will revise the effective date at the top of this page.

    Your continued use of the website after changes are posted means you accept the updated terms.

    Contact

    If you have questions about these Terms of Use and Website Disclaimer, you may contact:

    Anchored Metabolic Psychiatry


    Phone: (903) 309-1933

    Email: admin@anchored-mp.com

    Address: 405 Magrill St.

    Longview, TX 75601

  • At Anchored Metabolic Psychiatry, we are committed to making our website accessible and user-friendly for everyone, including people with disabilities.

    We aim to support accessibility best practices and to improve the usability of our website over time. If you have difficulty accessing any part of this site or need assistance, please contact us so we can help.

    Anchored Metabolic Psychiatry

    Phone: (903) 309-1933

    Email: admin@anchored-mp.com

    Address: 405 Magrill St.

    Longview, TX 75601